Surgery centers lose huge earnings opportunities due to 6 common mistakes that their disconnected software platform does not address:
Underpaid claims - Revenue cycle should start at scheduling. Most platforms don’t capture accurate charges, demographics and preauth numbers early in the process. As a result claims are processed incorrectly; payments are delayed and denial rates are unnecessarily high.
Repeated mistakes - The more you do a procedure, the better that you should get at scheduling, charting and billing for it. A disconnected platform cannot identify patterns that would automate scheduling or point out a denial trend that could be easily fixed.
Disconnection with offices - High performing surgery centers have excellent relationships with their surgeon offices. Ideally your software platform connects with your offices. If it doesn’t, it results in miscommunication, errors, and missed updates. In addition your staff ends up spending a lot of time chasing down case details.
Wasted staff time - Given staffing challenges in the ASC world your staff’s time is precious. A disconnected platform leads to manual processes. This results in your staff spending a lot of time on data entry, manual case booking and payment processing.
Laborious communication - Communication management is key for smooth surgery center operations. Cases each have many requirements and schedules could change at any point making communication complicated. A disconnected platform means that your staff has to spend countless hours texting and calling patients and vendors about reminders, PATs and other items manually.
Excess time creating charts - An organized and comprehensive chart is critical to mitigating patient care risk and compliance. Getting there should not be a burden on your staff’s time. When a platform is disconnected, some important case details won’t naturally flow into the chart. In addition, last minute changes require a lot of human work to update the chart.
Do any of these problems sound familiar?
Procision may be able to address these challenges. We are a tightly-integrated, all-inclusive solution that makes every step of surgery easier for your staff, patients and offices. If you want to learn how our platform leads to higher reimbursements, fewer mistakes and lower operating costs, get in touch.